• Digital Grey Matter

How content marketing efforts helps gain trust for a brand

The most important goal of any organization whether it is a multinational group or a small business—is to build ‘trust’ for the brand in the marketplace. When people start trusting your brand, they will be happy to invest in your services and buy your products.


In our last post on Basics of Content Marketing in 2020, we discussed why content marketing is important and how valuable content can help you target your consumer base. We also discussed the Content Marketing Institute’s definition which emphasizes three keywords—relevant, valuable, and consistent. It is particularly important to focus on these three essentials which form the cornerstone of a good content marketing strategy especially when it comes to small businesses. This is what helps you build trust.


Is your content relevant to your target audience?

To find out the answer, begin by finding out what are the needs of your target audience. This can be achieved only when you first built a relationship of trust and loyalty, where they can open-up and share their likes and dislikes. The goal should be strengthening trust in this relationship.

The content marketing strategy becomes relevant to your target audience when you keep in mind the customer’s interests along with your interests. The bond built on mutual interests and trust makes your content relevant.


What is the value addition from your content?

Business owners and buyers are often looking for guidance on how their competitors are performing, what are the new features in their products, or what are the latest trends and innovations in their industry. Small businesses especially, are often looking for this information to analyze and plug the data in their go-to-market strategy.

If your content provides this valuable information, then you gain the trust of the readers. You offer them valuable industry and competitive insights which otherwise is difficult to find in one place. You help them get an understanding of the marketplace.


Your content efforts should be consistent

I am sure, you have heard, ‘out of sight, out of mind’. Your content marketing efforts should be consistent so that you are ‘in sight’. When you have proved that your content is relevant and does bring value addition, you must maintain that reputation consistently. Once you gain followers, they will be looking out for reliable, trustworthy content on a scheduled basis with similar quality standards. This means you must be consistent.



Small businesses that are not sure of big investments in traditional marketing, can start with content marketing and other small digital marketing efforts like social media marketing, blogging, etc. These just require your content to be relevant, valuable, and consistent and can be managed with small marketing budgets too.


Digital marketing efforts can be targeted too to a certain demographic and type of audience, which means you have immense scope to reach your target audience instantly.


In our upcoming blogs, we would talk more about What, Why, Where, and How of Content Marketing. So, stay tuned folks!